Full Fibre Local Support WiFi 6

Better Broadband
Built for You.

Full fibre speeds, intelligent Wi‑Fi 6 hardware and genuinely local support—all with transparent, fair pricing.

Gigafast+ hub

Gigabit router

WiFi 7

Technology

Up to 5 Gbps

Fibre speeds

Low latency gaming

Stable pings

Freedom From Traditional Broadband

Break free from outdated networks. Enjoy blazing speed and real local support.

Bye Bye Buffering

Over 10× faster than standard “fibre” so you can stream, work and game without slowdown.

Fully UK-Based Support

Friendly local team right here in Sheffield. Real people, real answers—fast.

5 Star Broadband

Loved by customers. Independent Trustpilot reviews reflect our reliability & service.

Network Scale

Built for
Performance

Our fibre network is engineered for resilience and low jitter. Strategic peering keeps latency low while redundant routes maintain reliability, even during maintenance windows.

Active Premises: 10,000+
Core Uptime: 99.99%
Backbone Ready: 5Gbps
Typical Latency: < 6ms

Great Value Plans

Simple, fast & fair pricing

No hidden fees. No mid‑contract price rises. Just rock‑solid full fibre performance.

✓WiFi 6 router included
✓Guaranteed minimum speeds
✓£0 activation fee
✓Local UK-based support
✓No in‑contract price rises
✓Upgrade or renew easily

GIG 100

Average Download

100Mbps

Average Upload

100Mbps

Great for light households browsing & HD streaming.

£22.00 /mo

24 month contract

£0.00 activation fee

Select

GIG 160

Average Download

160Mbps

Average Upload

160Mbps

Added headroom for multi-device streaming.

£23.00 /mo

24 month contract

£0.00 activation fee

Select

POPULAR

GIG 550

Average Download

550Mbps

Average Upload

550Mbps

Our most popular balance of speed & value.

£27.00 /mo

24 month contract

£0.00 activation fee

Select

GIG 1000

Average Download

900Mbps

Average Upload

900Mbps

For power users & ultra-fast households.

£30.00 /mo

24 month contract

£0.00 activation fee

Select

Add-ons

Get even more from your broadband—fully optional extras you can add during checkout.

Full House

£12/mo

Our Complete WiFi coverage guarantee or £100 back.

Static IP

£2/mo

Dedicated static IPv4 address for hosting & remote access.

VoIP Landline

from £4.99/mo

Keep your number or add a new digital line with flexible plans.

Unleash the Power of Full Fibre

Purpose‑built infrastructure, optimised in‑home delivery and real local people behind it – so connectivity just works.

Pure Fibre Performance

End‑to‑end fibre infrastructure for multi‑gig ready throughput and rock‑solid peak consistency.

Intelligent Whole‑Home Wi‑Fi

Optimised placement & mesh guidance keep every device fast – no more dead spots.

Secure By Design

Network‑level protection & isolation features help safeguard smart home and work devices.

Local Human Support

Direct access to engineers who know the network – fast, informed resolution without scripts.

Excellent service

Excellent service and much improved internet which appears much more stable than my previous supplier. Local contact centre and friendly installers

Easy organisation

Easy organisation, easy setup, easy installation. The provided router is pretty simple to get running and configure. No issues with speed or uptime since joining 2 weeks ago. Two thumbs up from me!

Very personable service provided by the…

Very personable service provided by the whole team.

Great service

Amazing service from Jonny, fast and easy upgrade.

Good WI-FI speeds, prices and helpful team

The customer service team are very friendly and helpful. We had a slight delay in our service getting activated but a team was on-site each day it was down to help, and were able to resolve it quickly. Well priced for the speeds available too!

Great, reliable service

Always very helpful when I've had queries but more importantly in the 3 years with PineMedia there's been maybe one outage / issue… a far cry from our precious provider! Very reliable for working remotely.

Mostly great service

Really great customer service and prices are fair. Only negative is that the wifi has somewhat regular cases where it drops out, particularly in the evenings. Mostly really good though.

Brilliant service! Highly recommended.

Our broadband cable was damaged by animals, and we were left totally disabled! Pine media were immediately contactable and gave me the earliest appointment to have it replaced. The repair was managed swiftly and the engineer was really knowledgeable and kind. He cleaned up afterwards and did a really great job. Even better the cost was included in my monthly fee. I am so pleased with the service we receive!

Online within an hour of ordering

The customer service was excellent, all my questions were answered quickly via live chat and I was able to pick up a router and be online within an hour of placing my order. The connection has been very fast and the app makes it easy to set up and monitor the WiFi.

Easy setup and great customer service…

Easy setup and great customer service to match.

5* Review

Sadly having to leave Pine as I'm about to move to an area not serviced by them but if you are able to get Pine I would highly recommend them, they've been very helpful during the year and the broadband operates at a good speed also, I remember it being very quick and easy to set up as well, my router was already at the property and took me 5 minutes to get online. Chelsea from Pine Media has also been brilliant both when helping us set up a year ago, and also helping us with closing our account now that we are leaving

Terrific service …

Terrific service by Jack in sales and Steve in technical, where actual humans answer the phones within seconds. I already had a connection in the property so was set up within 24 hours. Well done Pine Media

Faultless Internet Connection

Been with Pine Media for 2 years now and not had a single issue. I've jut renewed for another 2 years at a lower price than I could find at all the major suppliers. I am on the 100Gig full fibre connection and it's the first internet connection I've had that's been faultless for the whole 2 years.

Been with pine media for 3 years and…

Been with pine media for 3 years and happy with them

Don't take our word for it!

Our customers love us

Your neighbours love us—and so will you. Discover why Sheffield trusts Pine Media.

Read all reviews on Trustpilot

Ready to switch?

Experience Real
Full Fibre

Join thousands already enjoying consistent multi‑gig capable connectivity, powerful whole‑home WiFi and responsive local support.

Check Availability

Engineer climbing a pole to deploy full fibre infrastructure

Engineer working near Sheffield Cathedral spire

Unleash the Power of Full Fibre

Experience hyperfast, reliable connectivity built for modern life.

SPEED

Pure Fibre. Pure Speed.

Full fibre direct to your home for consistent, ultrafast speeds up to 1.8Gbps. No slowdowns, no bottlenecks.

LOCAL SUPPORT

Sheffield-Based Team

Friendly, expert support from real people—no offshore call centres or scripts.

FAIR PRICING

Transparent & Honest

No hidden fees, no in‑contract price rises. Just great value, always.

RELIABILITY

Rock‑Solid Network

Engineered for uptime and resilience. We build and operate our own full fibre network.

TESTIMONIALS

Loved by Customers

“Superb service and lightning speeds. The best broadband I’ve ever had.”

Switching to Pine Media is easy

Get connected in just a few simple steps—no hassle, no headaches.

1
Find your address

Enter your postcode and select your address to check availability.
2
Choose your plan

Pick the broadband package that fits your needs.
3
Select your go live date

Pick an installation date that works for you.
4
We deliver your service

Our engineer sets up your new full fibre connection.
5
You're now connected

Enjoy ultrafast, reliable broadband from day one.

Try the Checkout Wizard

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Better BroadbandBuilt for You.

Freedom From Traditional Broadband

Bye Bye Buffering

Fully UK-Based Support

5 Star Broadband

Built forPerformance

Simple, fast & fair pricing

GIG 100

GIG 160

GIG 550

GIG 1000

Add-ons

Full House

Static IP

VoIP Landline

Unleash the Power of Full Fibre

Pure Fibre Performance

Intelligent Whole‑Home Wi‑Fi

Secure By Design

Local Human Support

Our customers love us

Experience RealFull Fibre

Network & service imagery

Unleash the Power of Full Fibre

Pure Fibre. Pure Speed.

Sheffield-Based Team

Transparent & Honest

Rock‑Solid Network

Loved by Customers

Switching to Pine Media is easy

Find your address

Choose your plan

Select your go live date

We deliver your service

You're now connected

Try the Checkout Wizard

Better Broadband
Built for You.

Built for
Performance

Experience Real
Full Fibre